Dive into Your Career as an Inbound Chat Analyst!
Dive into Your Career as an Inbound Chat Analyst!
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Eclerx Pune is currently looking for talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic opening for individuals who are passionate about providing exceptional customer service and thrive in a fast-paced environment. As an Inbound Chat Analyst, you will be the first point of communication for our valued customers, resolving their queries and requests through live chat. You will play a crucial role in guaranteeing a positive and satisfying customer experience.
- Duties include:
- Addressing to customer inquiries through live chat in a timely and professional manner.
- Delivering accurate information about our products and services.
- Troubleshooting customer issues and escalating complex cases when necessary.
- Working with other team members to ensure smooth customer service operations.
Are you interested in this rewarding opportunity, please submit your application today! We are dedicated to creating a diverse and inclusive workplace where everyone can grow.
Associate - Inbound Chat: Customer Operations at Eclerx
Eclerx is actively seeking a skilled result-oriented and enthusiastic Analyst - Inbound Chat to join our fast-paced Customer Operations team. In this role, you will be the primary interaction for our get more info valued customers via live chat, providing top-notch support and resolving their inquiries in a timely and helpful manner.
- A key part of your role is:
- Delivering prompt and comprehensive responses to customer inquiries via live chat.
- Addressing a wide range of customer issues, forwarding complex cases as needed.
- Maintaining accurate records of customer interactions within our CRM system.
- Collaborating other team members to ensure a seamless and positive customer experience.
The ideal candidate will have:
- Excellent written and verbal communication skills.
- Proficiency in customer service principles and best practices.
- Ability to multitask in a fast-paced environment.
- Analytical and critical thinking skills
Excited about the opportunity to join our team and make a positive impact, we encourage you to apply today!
Customer-Focused Analyst Opportunity: Inbound Chat at Eclerx Pune
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at solving customer inquiries? If so, we have the perfect opportunity for you! Eclerx Pune is looking for a Customer-Focused Analyst to join our dynamic Inbound Chat team.
In this role, you will be the first point of contact for our valued customers, offering prompt and effective support through live chat interactions. You'll handle a variety of customer requests, from questions about products and services to technical help.
- Responsibilities Include: Guiding customers through troubleshooting steps and offering product recommendations
- Skills Required: Strong problem-solving and analytical abilities
- Benefits of Joining Our Team:Competitive salary and benefits package
If you are an enthusiastic and customer-centric individual who is ready to make a contribution, we encourage you to apply! Send your resume to hr@eclerx.com.
Seeking Talented Inbound Chat Analysts at Eclerx Pune
Are you a passionate individual with a talent for communication? Eclerx Pune is looking for talented Support Specialists to join our dynamic team. In this role, you will be the first point of contact for our loyal customers, providing outstanding service via live chat. If you have a commitment to excellence, we encourage you to submit your application.
- Responsibilities will include: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and efficient manner.
- Competitive compensation and benefits await the right candidate:
- To apply, please visit our website:
Shape a Difference: Inbound Chat Analyst Role at Eclerx
Are someone individual looking to have a real change? Eclerx is hiring for a talented and driven Inbound Chat Analyst to become part of our rapidly growing team. As an Inbound Chat Analyst, you will be the front line for our cherished clients.
- Your responsibilities will include :
- Offering prompt and knowledgeable assistance to customers via live chat.
- Addressing customer concerns in a timely manner.
- Working with internal teams to provide seamless customer experiences
If you are keen to learn, grow , and contribute meaningfully , we encourage you to apply .
Fuel Excellent Customer Experience at Eclerx
As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.
- Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
- Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
- Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.